Shipping & Delivery

At Flaneci, our goal is to offer you not only an exquisite product but also first-class service. Every order is packaged with the utmost care to ensure your luxury hair perfume arrives safely and in perfect condition.

Our Shipping Conditions

• Processing Time: We typically process and ship your order within 24 to 48 hours (business days).

• Delivery Times: Standard delivery time within Germany is approximately 2 to 4 business days.

• Shipping Partner: We work with reliable logistics partners to ensure smooth delivery.

Important Information Regarding Delivery Delays

We make every effort to adhere to the stated delivery times. However, please note that in exceptional cases, delays may occur that are beyond our direct control. These include, among others:

• High order volume (e.g., during holidays or sales promotions).

• Logistical challenges with our shipping service providers.

• Unforeseeable events or force majeure.

Legal Notice: The delivery times stated on this page are to be understood as estimated values and do not constitute legally binding fixed dates. We assume no liability for delays caused by the shipping service provider or by unforeseeable external circumstances. Should your delivery be significantly delayed, we will, of course, inform you immediately.

Tracking Your Order

As soon as your order leaves our warehouse, you will receive a shipping confirmation email including a tracking number (tracking ID). This allows you to track the status of your delivery in real-time at any time.

Packaging & Sustainability

To preserve the exclusive character of Flaneci, we place great importance on high-quality and secure packaging. We ensure that protection and aesthetics are combined in such a way that your unboxing experience already exudes the first hint of luxury.